Information That We Collect
How We Use Your Data
Purposes for which we will use your personal data
Disclosure of your information
Security and Data Retention
Legal Rights
Changes to our Privacy Policy
Queries and Complaints

WiseBees Academy (“we”, “our” or “WiseBees”) is committed to protecting the privacy of all visitors to our Website and all visitors who access our Website or services through any mobile application (together, “Website”).

Please read the following privacy policy which explains how we use and protect your (“you” or “your” refer to any User, no matter whether you are a Tutor or Student) information, as the data controller for the purposes of the GDPR (General Data Protection Regulations EU 2016/679) and related UK legislation.

We reserve the right to modify this notice without notice by posting any changes on our Website.

This information is necessary for the adequate performance of the contract between you and us, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the WiseBees Platform and Payment Services.

Information That We Automatically Collect
  • Usage Information. We collect information about your interactions with the WiseBees Platform and App such as the pages or content you view.
  • Log Data and Device Information. We automatically collect log data and device information when you access and use the WiseBees Platform, even if you have not created a account or logged in. That information includes, among other things: details about how you’ve used the WiseBees Platform (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the WiseBees Platform.
  • Cookies and Similar Technologies. We use cookies and other similar technologies when you use our platform or engage with our online ads or email communications. We may collect certain information by automated means using technologies such as cookies, web beacons, pixels, browser analysis tools, server logs, and mobile identifiers. In many cases the information we collect using cookies and other tools is only used in a non-identifiable without reference to personal information. For example, we may use the information we collect to better understand website traffic patterns and to optimise our website experience. In some cases we associate the information we collect using cookies and other technology with your personal information. Our business partners may also use these tracking technologies on the WiseBees Platform or engage others to track your behaviour on our behalf.
  • Geo-location Information. When you use certain features of the WiseBees Platform, we may collect information about your precise or approximate location as determined through data such as your IP address to offer you an improved user experience.
  • Pixels and SDKs. Third parties, including Facebook, may use cookies, web beacons, and other storage technologies to collect or receive information from our websites and elsewhere on the internet and use that information to provide measurement services and target ads. For apps, that third parties, including Facebook, may collect or receive information from your app and other apps and use that information to provide measurement services and targeted ads.Users can opt-out of the collection and use of information for ad targeting by updating their Facebook account ad settings and by contacting us with a description of your request and validation information. Users can access a mechanism for exercising such choice by going to and
  • Do Not Track Signals. While you may disable the usage of cookies through your browser settings, the WiseBees Platform currently does not respond to a “Do Not Track” signal in the HTTP header from your browser due to lack of standardisation regarding how that signal should be interpreted.
Information That We Collect
  • When you visit the Website or purchase a lesson through the Website, you may be asked to provide information about yourself including your name, address, and contact details.
  • When you visit the Website as a Tutor, you may also be asked to upload personal identification documents about yourself, such as a driving license, passport, or Disclosure and Barring check, and may be asked to provide personal banking details.
  • When you register on the Website as a Tutor, we may ask you to provide personal information of individuals who can provide a reference to evidence your suitability to tutor with us.
  • When you register on the Website as a Tutor, we may ask you to provide details of any criminal convictions (including a DBS certificate or update service details).
  • When acting as a referee, you may be asked to provide information about yourself including your name, address, and contact details, and details of the suitability of the tutor who has provided your details.
  • When you request a lesson from a Tutor, we may collect your payment information, such as credit or debit card information.
  • We may also collect information about your usage of the Website and information about you from the messages you post on the Website, including but not limited to messages you send to a Tutor, files you upload, and your communications with us via email and SMS.
  • We record all online lessons that take place through our platform, store any files you may upload to the online classroom and data on any interactions you may have in the classroom.
  • We collect technical data about your use of the Website, including the device and browser that you are using, your IP address, your time on the Website and the pages that you have visited.
  • We may ask for your payment information, such as debit or credit card details. All payment card information is handled by a third party. We do not handle any payment card information ourselves, and are not PCI compliant.